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Privacy Policy
What information we collect online
In several areas of our site, we ask you to provide information by filling out
and submitting online forms. These areas include:
- Shopping Cart
- Checkout
- Mailing List
- Feedback
- Contact Us
In these areas we ask for your name, address, e-mail address, credit card and other information needed to complete your
order or fulfill your request.
In order to make
improvements to our site, we may use this information to help show us how
customers use the site.
How we use the
information we collect
Paws & Whiskers has a strong tradition of providing quality goods and excellent customer
service. Our goal is to bring this tradition to the online environment, offering
products and services that meet your needs.
The information we gather
when you visit our site may be used in aggregate to improve the products and
services we offer you. In the end, we hope this information will help us tailor
our communications so that you receive more of what you want from us and less of
what you donêt want.
How we use e-mail
After you place an order on our site, you will receive an e-mail confirmation.
You will receive these e-mails only if you have provided your e-mail address
during checkout.
We occasionally e-mail our customers on their birthdays (if they have
provided them) with gift certificates or coupons as a way of showing our
appreciation for their loyalty to our store.
We do use e-mail as a means
of receiving feedback from our customers, and we encourage you to e-mail us
with your questions or comments. We read every e-mail we receive.
Please note that we do not
sell or share e-mail addresses with other companies.
What information we do
not share with others
Paws & Whiskers does not share, sell or trade email addresses, information collected
as part of a survey or specific details about you or your household. We do not
contribute to or participate in shared or cooperative databases, which give
other companies access to your personal information. We do not release credit
card or financial information for use by other companies. For privacy purposes,
all information relating to our customers is stored on a highly secure server
that is not accessible via the Internet
Cookies
Paws & Whiskers does not use
cookies to track information concerning our customers.
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